How It Works

Simple, Affordable, Transparent

Edmonton Auction House makes buying and selling straightforward. Here is exactly how the process works on both sides.

For Buyers

Win Auctions in Four Steps

From browsing to pickup, here is the buyer journey from start to finish.

1. Register

Create a free account. You are automatically a registered bidder once you sign up.

2. Browse and Bid

Search by category, condition, or keyword. Place bids on items you want. All bids are binding.

3. Claim Your Win

Won an auction? Claim it within 14 days from your My Wins page. The 7% buyer premium is shown on the breakdown.

4. Pay and Pick Up

Pay within 7 days of claiming, then coordinate pickup with the seller. You have up to 365 days to arrange pickup.

Buyer Quick Facts

  • Buyer premium: 7% of the final sale price
  • Anti-sniping: Bids in the last 30 seconds extend the auction by 30 seconds
  • Claim deadline: 14 days from auction end
  • Payment deadline: 7 days from claiming
  • Pickup deadline: 365 days from auction end
  • Privacy: Email never shared with sellers
For Sellers

List Items in Four Steps

Approved sellers self-list items and keep more of every sale, just 7% commission.

1. Apply

Submit a seller application. Tell us about your inventory source and experience. An admin reviews and approves.

2. List Items

Create listings with photos, category, condition, starting bid, and schedule. Save as draft or publish immediately.

3. Manage Auctions

Track your listings on the Seller Dashboard. See active, draft, and ended auctions with live bid activity.

4. Get Paid

When a buyer claims and pays, coordinate pickup. We deduct a 7% commission from the final sale price.

Seller Quick Facts

  • Seller commission: 7% of the final sale price
  • Reserve prices: Optional, with hidden-amount disclosure
  • Listing duration: 1–14 days, configurable
  • Self-service: No staff intermediary needed
  • Privacy: Email never shared with buyers
  • Notifications: Email alerts on bids and wins
Fee Comparison

Why We Are the Cheapest Option

Online platforms and traditional auction houses both pass overhead onto you. We do not.

Platform Type Buyer Fee Seller Fee
Online-only platforms (with escrow) Up to 25% Included in escrow
Local auction houses ~15% ~15%
Edmonton Auction House 7% 7%
Frequently Asked

Questions Bidders and Sellers Ask

What happens if I win an auction but cannot pick it up?
You have up to 365 days from the auction end to coordinate pickup with the seller. Payment is still required within 7 days of claiming. If you do not claim within 14 days, the auction is forfeited and the seller may relist or offer a second chance to the next-highest bidder.
How does anti-sniping work?
If a bid is placed in the final 30 seconds of an auction, the auction automatically extends by another 30 seconds. This continues until 30 seconds pass with no new bids, ensuring everyone has a fair chance to respond to last-second bids.
What if the item is not as described?
File a dispute from your My Wins page. A mediator will review the case, contact both parties, and issue a decision. Disputes must be filed within a reasonable window after pickup. Check the dispute policy for current timelines.
How do reserve prices work?
Sellers can set an optional reserve price, the minimum they will accept. Bidders see whether a reserve exists and whether it has been met, but never the actual amount. If the reserve is not met when the auction ends, the seller is not obligated to sell.
How do I become an approved seller?
Submit a seller application from the Sell page. Tell us about your inventory source, your experience, and your business. An admin reviews each application individually.
Are there any hidden fees?
No. The 7% buyer premium and 7% seller commission are the only fees on the platform. There are no listing fees, no monthly subscriptions, no escrow fees, and no surprise charges. The price you see plus 7% is the price you pay.
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