Questions about buying, selling, or how the auction process works? We would love to hear from you.
Anything about bidding, pickup, or the platform. info@edmontonauction.com
Questions about applying or your application status. sellers@edmontonauction.com
Edmonton Auction House #102, 9333 47 St Edmonton, Alberta T6B 2R7, Canada
We read every message and usually reply within one business day.
Edmonton Auction House is run by a small team. There is no offshore call center, no chatbot, no auto-responder, just real people who actually use the platform every day.
Most emails get a response within one business day. Bidders get priority on anything time-sensitive (active auctions, claim deadlines, payment issues). Sellers can reach us directly through the seller email above.
If something is broken on the site or your account is in a weird state, please include as much detail as you can: the listing ID, the error message, what you were trying to do. It helps us fix things faster.